Frequently Asked Questions
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General Information
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Website Navigation & Search Functions
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Internships & Employment
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Ordering Information
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Media Inquiries
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Excerpts and Permissions
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COVID Read-Aloud Guidelines
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Other
General Information
Do you publish anything other than books?
Pelican publishes in a variety of formats, including MP3 downloads, and ebooks (ePub). Browse under “titles & authors” to search products by format.
How can I get added to your mailing list?
To receive email newsletters, email adealteriis@arcadiapublishing with MAILING LIST in the subject line.
How can I get copies of your catalogs?
Past catalogs are available in electronic format via the Home page link to the catalog covers below the "Current Bestsellers..." section. Current catalogs are available in digital format and you may request the pdf by emailing adealteriis@arcadiapublishing.com or visiting our shop on BookShop or Edelweiss.
There are problems with the books I ordered. What do I do?
Pelican's support team stands ready to resolve problems with your orders. Please email us with your concerns.
How do I contact an author?
Pelican respects the privacy of all authors and illustrators, and will not supply contact information without their permission. Many authors and illustrators have websites with their contact information. Readers are also welcome to send contact requests to Pelican's publicity department via email (adealteriis@arcadiapublishing), which will be forwarded to the author/illustrator.
Do you publish books in foreign languages?
Yes, many Pelican titles are available in languages other than English. Pelican licenses rights for foreign publishers to produce Pelican titles worldwide. Foreign publishers interested in acquiring rights can contact nkooij@arcadiapublishing.com for more information.
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Website Navigation & Search Functions
My search brought up (too many / too few) results. What do I do?
By default, the main search box on the Pelican website searches the complete press release text for the exact phrase entered. If you entered the specific title you are looking for, perhaps the title is not exactly what you typed. Try entering only a word or two that seem unique in the title and changing the search type from "exact phrase" to "Any word" or "All words. This may help by limiting the results to more specific words.
I’m looking for books from a specific author. What do I do?
The easiest thing to do is to go to “Browse store” on the left side menu bar and click “by author/illustrator” on the menu that appears. The same menu appears when you click on "Titles" in the horizontal menu bar running across the top of the page. Authors are listed alphabetically by last name, and all titles are listed at the bottom of their biography page. You can also enter the author’s name in the search box.
Where can I find author and illustrator biography information?
Please see the answer to the question above.
Can I search by price?
You can search for books under a certain price by filling in the “Max Price” field on the search page.
How can I find your upcoming books that haven't been released?
Click "Titles" in the horizontal menu bar running across the top of each page. The "coming soon" section lists works forthcoming that will be available in the coming months.
I am looking for children’s books with horses. Can I search for that?
On the search page, you can choose the category “CHILDREN’S FICTION” or “CHILDREN’S NONFICTION” from the “In Category” box. Then, type “horse” in the “Search for” box. This will limit the results to children’s books that mention the word “horse” in the press release.
I want to search the actual text of your books, not just the press release. What do I do?
Type your search into the “Search the full text of our books” search box powered by Google rather than the site search box.
What does it mean if a title is marked “Notify When Available?”
Items marked "Notify When Available" are usually the items that have not yet been released for distribution after the initial printing. If you would like to receive an automatic email notification when the product is available, clicking on that phrase will open a form to submit your email address. The system is automated, and your email address will not be used for anything other than this notification.
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Internships & Employment
Does Pelican offer an internship program?
Yes! Pelican's internship program supports year-round, paid internships, for those interested in the book business. Application information for prospective interns can be found on this page.
Pelican offers two different types of paid internship:
Promotion Intensive General Internship
Editorial Department Internship
Questions regarding the internship program can be directed to Antoinette de Alteriis, publicity director and internship program coordinator, at 504-684-8976 x 240 or adealteriis@arcadiapublishing.com.
When are Pelican's internship application deadlines?
We have a rolling submission process.
Media Inquiries
How do I request a review copy of a Pelican title?
Review copies are distributed to members of the media by the Publicity Department. Please send an email to adealteriis@arcadiapublishing.com to submit your request.
I’d like to interview one of your authors. How can I arrange this?
Media inquiries, including interview requests, can be directed to the Publicity Department via email (adealteriis@arcadiapublishing.com) or by calling 504-684-8976 ext. 240
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COVID Read-Aloud Guidelines
Pelican Publishing supports parents and educators during the stay-at-home order.
Here are our current Read-Aloud guidelines.
We hope that you and your students are remaining safe, and healthy. We relize manynof you are still working at home or have students who remain isolated. As educators and parents ourselves, we know that you are each facing many challenges and obstacles and we want to help. To encourage reading and classroom read-aloud experiences, and to support schools and public libraries forced to close by the escalating COVID-19 outbreak, Pelican Publishing is permitting teachers, librarians, culture bearers, and booksellers to create and share story time and read-aloud videos and live events, according to the following updated guidelines. These temporary guidelines allow you to incorporate Pelican Publishing books into your at-home curriculum or edutainment schedule.
We ask that if you choose to read our book online you follow these guidelines:
- You may read aloud any of our books, showing the outside cover of the book as you read.
- You may show up to six (6) spreads (a spread is 2 facing pages) as you read.
- At the beginning of your video, please state that you are presenting your reading “with permission from Pelican Publishing.”
- You may post to a short-term location such as Facebook Live for short-term viewing. No public long-term recording and posting of the reading will be permitted.
- If a teacher or educator plans to share a story time video by recording a video, uploading it to a YouTube channel, and posting a link to that YouTube video inside a closed educational platform, that YouTube video must be designated as “Unlisted” (not “Public”) when uploading. See screenshot for how to choose “Unlisted” while uploading on YouTube.
- Teachers and educators may post to unlisted postings or internal, private channels, or closed educational platforms such as Google Classroom, Schoology, Edmodo, and Discovery Education, in order to replicate the read-aloud book experience that would otherwise be available to educators in the classroom.
- Booksellers, librarians, or culture bearers may use a Pelican Publishing book to provide a story time or read-aloud live event. See the guidelines above for the number of page spreads to display during the event. These events may be streamed live, in real time, on social media platforms such as YouTube, Facebook Live, Twitter, and Instagram for temporary use.
- For booksellers, librarians, or culture bearers, these story time or read-aloud live events may not be maintained in the archive of the social media platform, and appropriate measures should be taken to ensure that videos of the live events are not retained. Because these platforms automatically archive live events by default, when your event has concluded, please locate the recorded live video in your account (YouTube, Facebook, Twitter, Instagram, etc.) and delete it. See screenshot for how to delete a live video from YouTube after it has concluded.
- Since we view this as a way to compensate for the closure of schools, please delete your video or disable access by the end of this current school year, no later than December 30, 2020, unless permission is extended by the publisher.
- A link must be provided to purchase the book (local indie bookstore, Amazon, etc.) with an acknowledgment that permission has been given to read the book live (unless you are a library; if so, acknowledge permission then link to your internal resources if available). Many of our children's books are available as Google ebooks—check to see if the book you are reading is!
- Please go to our website to download free activity sheets or other related resources provided by many of our authors. They can be found at the bottom of the page listing the book and shared for student use: www.pelicanpub.com. If you have trouble downloading them, contact antoinette@pelicanpub.com for a digital copy.
- If you are reading the book on a public platform, please notify antoinette@pelicanpub.com in advance with the title, time, and distribution of the reading so we can share it with the many students stranded at home and isolated. We would love to follow along with your read-aloud, so please tag Pelican’s social media handles in any posts affiliated with it! Twitter: @PelicanPub. Instagram: @PelicanPublishing. Facebook: @PelicanPub. YouTube: @PelicanPublishing.
- If you can, post a review to Goodreads, Amazon, or other social review platform. Many of our authors would love to know that you are reading their books!
- Request a test from Renaissance/ Accelerated Reader program if available to you so that our books will continue to be a part of the nation’s educational resources.
- By posting a reading, you are agreeing to abide by the above terms.
Thank you for all you are doing to help children and support literacy during this trying time. Thank you for understanding our restrictions and supporting the publishing industry and the many creative individuals who bring these books to the world.
If you have any questions, please do not hesitate to reach out. Many of our authors would be happy to do a Google Hangout, Skype, Zoom, Facebook Live, or other type of public access channel to speak about their books and connect directly with your students. We would be happy to help make that happen.
Excerpts and Permissions
How can I get permission to use material from a Pelican book?
Pelican grants permissions based on specific information about how the excerpted material will be used. Please see the Permissions page for more information.
I’m interested in using a Pelican book for a movie or documentary. What should I do?
Please send an email with your request to adealteriis@arcadiapublishing.com
Other
I have a question that hasn't been answered here. Where do I go now?
Depending on the nature of your question, please review the contact page to find the appropriate department.